Team member post-project SURVEY

 

REVAMPED TO SERVE OUR TEAM BETTER! ALL THE INFORMATION YOU PROVIDE DOES MAKE A DIFFERENCE. THANK YOU FOR TAKING A MOMENT TO TELL US HOW IT WENT THIS WEEK!

RATINGS
Please rate the following statements from 1 - 5 where: 1 = POOR 5 = PERFECT
Overall Experience *
Please rate your overall experience serving this week.
Client Response Time *
The Client/Point of Contact responded to me quickly in the Project Connection email thread.
Client Communication *
The Client/Point of Contact communicated clearly with direction and expectations leading up to the pre-service rehearsal.
Timeliness *
Was someone there to open on-time?
Service Flow *
Someone kept me in the loop about the service flow and transitions.
Standards and Quality *
The Client holds their band and volunteers to the same standards & quality that they held me to.
Staff and Volunteer Relationships *
The Client connects well with their own staff and volunteers and seems to have solid relationships with them.
WSN Coordinator Communication *
The WSN Coordinators communicated clearly and were able to assist you quickly throughout the week of your project.
Project Assignment Accuracy *
The information outlined in my Project Assignment was helpful & accurate.
Cultural Accuracy *
The culture I experienced matched what was described in my Project Assignment.
Expectations Accuracy *
The Client’s expectations of me matched what was described in my Project Assignment.
SHORT ANSWER
In your own words, please answer the following questions with as much detail as possible. NOTE: ANY RATINGS BELOW A 3 OR LESS, NEED TO BE EXPLAINED BELOW.
Please tell us all the parts of the Project Assignment that need to be updated for accuracy and/or discussed further?
What could the Client/Point of Contact have done better?
What can WSN do to improve your experience serving?
REQUEST A FOLLOW-UP CALL
We value your input and consistently strive to improve our team's experience serving with WSN. Our team reviews all of these reports as they are submitted and we may reach out to you if we have any follow-up questions. However, if you have any remaining questions, concerns, or wish to speak with us further about this project - we are at your service! Would you like us to schedule a follow-up call with you to discuss this project in further detail?
Follow Up *
I'd like to request a follow-up from: